Delivery charges vary and are based on distance and other factors we take into account at the time the Order is made.
Call us and let us know. If its our fault, we will make an arrangement to ensure you receive your Order.
Collection of your order from one specific place and delivery of the item(s) to your door.
If our delivery driver has damaged your items, you will receive a replacement.
You will receive a text message when your delivery driver arrives. The driver will be wearing an ID Card. Please ask to see it.
You can download all your purchased documents via our secure portal.
Yes, you can review documents with your assistant prior to purchasing them.
Yes, your documents are sent via a secure portal to protect your personal information.
You can view your document history in "My Account."
Your personal information will be handled in accordance with your Data Protection Rights under the Data Protection Act (2018). You may request to have your personal information deleted.
You are required to make your deletion request via the site.
You can place an order for a collection by clicking this [Link].
When you place an order for a collection, you will be directed to make a secure payment via the website.
We may be able to accept COD in certain circumstances. Please send us a message [here].
Our aim is to deliver your order within 1 hour. Any longer, we'll notify you.
If you cancel within 10 minutes, you will not be charged for collection and delivery. Cancellations after 10 minutes are non-refundable.
If we are unable to deliver your Order because you are not there, it will be returned to the store and you will have to contact them directly. If we are able to attempt redelivery, we will make one more attempt to deleivery your order. If you believe you may not be available at the arranged time, please call us to let us know, so that we can reschedule your delivery.
Some orders may include age prohibted items. If they do you will be required to verify you are over 18. If an Order has a restricted item such as but not limited to, restricted liquids, lighters, controlled drugs, or sprays you will be required to verify yourself.